As New Zealand's national statistics office, Tatauranga Aotearoa Stats NZ is uniquely positioned to support the decisions that the Government, Māori and Iwi organisations, businesses, NGO's and New Zealanders make every day. Our structure, culture and systems are designed with collaboration and customers in mind - mobilised and working together to realise our ambition: About Aotearoa, for Aotearoa - data that improves lives today and for generations to come.

Mō te tūnga | The role

A chance to work on an exciting project. You will work on the successful implementation of the field staff helpline for Census 2023. The key focus being, Collection Operations meets Service Level Agreement (SLA) with Census, without putting core production at risk.

This is a fixed term role until June 2023 based in our Auckland office, with the opportunity to work remotely or in any of our other national offices in Wellington and Christchurch, under our Collection Operations Umbrella.

As an Analyst, you will be responsible for the planning and performance of the CENSUS Field Staff Helpline.  You will be responsible for business intelligence reporting, supporting our Team Manager and Senior Leadership Team, as well as our General Manager and Executive Leadership Team.

Our team has a continuous improvement focus ensuring our work is relevant and valuable, we use modern products to integrate our reporting across the business, including Power BI, PureCloud and Salesforce.

Your key responsibilities would include:

•    Stakeholder management

•    Business Analysis, reporting and process documentation

•    Defining and documenting project requirements

•    Scheduling & maintaining roster (Workforce management)

•    Provide insightful analysis and technical support to the business

•    Identify and lead initiatives to improve current state

Mōu | About you

We are looking for you to show some of the following:

•    Be a self-starter with the ability to hit the ground running

•    Ability to work with Power BI, and Salesforce

•    Working and thriving in a project environment

•    Excellent written and verbal communication

•    Quick to learn and understand new concepts and the ability to see the big picture

•    Ability to lead the team in the absence of the manager

•    Assist with the recruitment process as and when required

•    Use your technical knowledge to provide support the Data Collection team, during/after the project is completed  

•    Knowledge/familiarity with or a commitment to learn/understand Te Ao Maori, including ensuring opportunities at Stats NZ reach the Maori community.

•    A university degree or equivalent experience in an analytical field (e.g., statistics, economics, sciences) would be an advantage.

You'll be joining an inclusive environment where people, regardless of gender, race, disability, religion or background are supported to be able to do their best work. This includes:

•    Flexible by default, balance life and work commitments

•    Opportunity to develop and grow your career (coaching culture, study support, secondments, acting up)

•    Exciting and meaningful work that makes a difference to Aotearoa

•    3 departmental leave days (usually taken over Christmas office closure)

•    Health and wellbeing support

•    City based offices that cater to a variety of working styles and needs